Help Center
We are here to help you
IF TRACK, CANCEL, RETURN/EXCHANGE
Manage your purchases by tracking order
Frequently Ask Questions
What payment methods are accepted on Govaly?
Govaly accepts a variety of payment methods, including credit/debit cards, digital wallets, and other secure online payment options. We prioritize your convenience and security in every transaction.
Where is my parcel now?
To know about your products, you can track your order hehe.
How can I establish a seller account on Govaly?
To initiate the process of becoming a seller on Govaly, kindly adhere to the following steps:
- Click on the user icon located in the website header.
- Navigate to the registration panel and select the “Become a Vendor” option.
- Complete the registration form by providing accurate and relevant information.
Upon the successful completion of your registration, your account will enter the processing phase. The Govaly authority will meticulously review and verify the information you have provided. Upon successful verification, your seller account will be officially created.
What types of fashion items can I sell on Govaly?
Govaly focuses exclusively on fashion items. As a seller, you can list a variety of fashion products, including clothing, accessories, footwear, and more, ensuring a diverse and vibrant marketplace. For more information, check our products category.
How does Govaly support sellers in growing their business?
Govaly provides a robust platform with features like order management, analytics, and promotional tools to help sellers reach a wider audience. Our dedicated support team is also available to assist sellers in optimizing their storefronts and navigating the platform effectively.
What fees are associated with selling on Govaly?
Govaly charges a nominal fee for each successful transaction. Our transparent fee structure is designed to support sellers while maintaining the integrity of our platform. For detailed information, refer to our Seller Agreement or contact our support team.